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The City of Philadelphia’s Eviction Diversion Program enables landlords and tenants to arrive at an agreement that works for both parties, without having to go to Court. This program is required for all landlords with tenants who have had difficulty paying rent due to a COVID-19 related hardship. Benefits of diversion and mediation include helping tenants avoid an eviction, while also helping landlords avoid vacancies and unit turnover costs.

To schedule a mediation, landlords must first submit an application through the web portal (link below). Once it is confirmed that the application is complete, the landlord and tenant will be scheduled for a mediation within 30 days.